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disabled wheelchair access

We have a pre bookable Taxi service. All of which are London cab type vehicles. The vehicles are easily recognisable, we currently have access to three different shaped models the Fairway which has kept most of the shape of what everybody imagines a London Taxi to be, but this will gradually be replaced by the later models, the TX1 and the TX2. These taxis have a more rounded shape and have taken on many improvements to passenger safety.

The safety and reliability of every licensed driver and his/her vehicle is assured.

Drivers are licensed and undergo extensive enhanced Criminal Records Checks, along with strict medical tests. This ensures every driver can be trusted and relied upon to deliver a safe and comfortable journey.

All drivers undergo a knowledge test of their local authority area, places of interest in London such as hospitals, historical sites and direct routes to airports.

Drivers are fully licensed and regulated by their Local Authority.

Every vehicle is wheelchair accessible and features a host of accessibility aids;

Features include:

Wheelchair ramps
Swivel seat
Intermediate seat
High visibility seat panels
Large coloured grab handles
Low level floor lighting
Intercom
Hearing aid induction loop
Ability to carry assistance dogs



For wheelchair users, access via the ramps allows comfortable boarding; the large spacious interior allows the wheelchair to be moved into the securing position, where the seatbelt restraints secure the chair safely and securely.

For passengers with limited mobility the swivel seat extends to the exterior of the vehicle to allow seamless movement into the vehicle. An intermediate step assists passengers with limited accessibility.

To book a wheelchair accessible vehicle for your next journey please call the number shown.

We also offer a meet and greet service from airports to make the return journey from your holiday as trouble free as possible.

We can provide wheelchair accessible vehicles for the following:

Long journeys
Airport journeys
Special events
Cruise ports
Escort Service
We can provide a fully trained support/care worker for your journeys.

Information from the Care Quality Commission

Southern Family Care Ltd is regulated by CQC to provide care

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View our inspection report

View our profile on the CQC website

Checking national standards in hospitals, care homes & care services.

Mission Statement

Southern Family Care believes every person has a right to live in and be part of their local community.  Children, adults with support needs and older people have a voice and a right to be heard.  We aim to ensure that people who use our services have the opportunity to live an ordinary and valued life, with power and control over what they do now and in the future.

Ultimately Southern Family Care want to deliver support that makes people’s lives better.

Our Contact Numbers